Wednesday, March 10, 2010

Southwest Airlines

When I fly, I always seem to check Southwest first. It's always been a pretty easy experience, so I keep flying with them. I don't dislike the other airlines, but Southwest seems to be my preferred airline (not to mention we don't have to pay for our luggage to fly).

We flew Southwest to and from Minnesota. I searched online to find the cheapest flights and found one online for $200 each. It wasn't letting me book it online and the next flight price was $400 for the exact same trip. I called Southwest to see why I couldn't book online and I was told they must have sold all the tickets at that price level. The gentleman I spoke with asked me to hold for a moment and was very sympathetic to my situation (trying to get to my grandma's memorial). He was able to find me a ticket at the $200 price. I'm so grateful for their customer service! They saved us $400 on our flight to Minnesota!!

A funny story though: while we were on our flight from Chicago to Minnesota our flight attendant was the equivalent to the "Soup Nazi" on Seinfeld.
Here's how the drink orders went:
What do you want to drink?
Sprite
(to the next person) Yes
coffee
Yes
Coke
Yes
water
Yes
If she got to you and you didn't have an answer ready, I was SURE they were going to hear "NO DRINK FOR YOU!" We had a pretty good laugh over it. It was funny to watch when the people in the next rows weren't paying attention and would hear, "Yes." I imagine the blank stares she would get and then she would say, "What do you want to drink?" "Yes." "Yes." "Yes." "Yes." "Yes." She did apologize while rapidly handing out the peanuts/pretzels that they were in a hurry due to the ice delay in Chicago.

No comments:

Post a Comment